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Ordering Custom In-Ear Monitors

Ordering Custom In-Ear Monitors

At Hifiheadphones we want to make your order process simple and easy to understand.

to be on your way to receiving your Custom In-Ear Monitors!


STEPONE

Place the order of your Custom In-Ear Monitors by choosing your model on our 64 Audio page. You will recieve a

confirmation email with a link to track the order process.

Order Now

Step One


STEPTWO

Custom In-Ear Monitors require ear impressions. Find an

Audiologist near you and schedule an appointment to

get your ear impressions done. Please print and take with you our Audiologist Impressions Guide to

to help your Audiologist get the right impressions.

Step Two


STEPTHREE

To make sure your impressions are usable, email us photos of your impressions to support@hifiheadphones.co.uk

Pictures should be from multiple angles and in-focus to show detail of the outer ear and canal.

Our technicians will examine the pictures and will respond within 2 to 3 business days to confirm the impressions are good.

Download our Check Your Impressions Guide for tips on how to check and take photos of your impressions.
Step Three


STEPFOUR

Once your impressions are approved, it is now safe to

ship your impressions. Please ship to:

Hifiheadphones, ATTN IMPRESSIONS

A4 Dolphin Way

Shoreham-by-Sea

BN43 6NZ

UK

Please include a completed impressions packing slip and make sure your name is clearly labeled on the impressions box.

Download our Packing Slip to make sure your ear impressions get to us safely.
Step Four


STEPFIVE

We will notify you via email when we receive your

impressions in the mail & when your order is in production. 

You will receive regular updates on the progress of your IEM. Should you need further information or to track the building process

of your IEM contact us at support@hifiheadphones.co.uk

Step Five

BUILD TIME MAY VARY.

Need help?

Just send us an email to support@hifiheadphones.co.uk or give us a call at 01903 768910, 9am-5pm GMT, Mon-Fri.