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Ordering Custom In-Ear Monitors

Ordering Custom In-Ear Monitors

At Hifiheadphones we want to make your order process simple and easy to understand.

to be on your way to receiving your Custom In-Ear Monitors!


Place the order of your Custom In-Ear Monitors by choosing your model on our sales page. You will recieve a

confirmation email with a link to track the order process.

Order Now

Step One


Custom In-Ear Monitors require ear impressions. Find an

Audiologist near you and schedule an appointment to

get your ear impressions done. Please print and take with you our Audiologist Impressions Guide

to help your Audiologist get the right impressions.

Step Two


To make sure your impressions are usable, email us photos of your impressions to

Pictures should be from multiple angles and in-focus to show detail of the outer ear and canal.

Our technicians will examine the pictures and will respond within 2 to 3 business days to confirm the impressions are good.

Download our Check Your Impressions Guide for tips on how to check and take photos of your impressions.
Step Three


Once your impressions are approved, it is now safe to

ship your impressions. Please ship to:

Hifiheadphones, ATTN IMPRESSIONS

A4 Dolphin Way


BN43 6NZ


Please include a completed impressions packing slip and make sure your name is clearly labeled on the impressions box.

Download our Packing Slip to make sure your ear impressions get to us safely.
Step Four


We will notify you via email when we receive your

impressions in the mail & when your order is in production. 

You will receive regular updates on the progress of your IEM. Should you need further information or to track the building process

of your IEM contact us at

Step Five


Need help?

Just send us an email to or give us a call at 01903 768910, 9am-5pm GMT, Mon-Fri.