About Us

We're fanatical about headphones and have a passion for getting the most out of personal audio.

We think that listening through headphones and earphones should not be a compromise. Rather we promote the idea that listening through 'cans' (as headphones are often affectionately called) can be the ultimate way of attaining high fidelity audio bliss. 

Why Shop With Us?

If you're looking to make a headphone or portable audio purchase then it's reassuring to know you will be receiving the best advice, technical support and service in the business.   Our aim is to make sure your online shopping experience is the best you've ever had!

Free expert advice before and after your purchase - make an informed purchase by first speaking with one of our knowledgeable sales advisors.  With a passion for music and a desire to share knowledge, the HiFi Headphones sales team can help you make the right decision.

Fanatical aftersales service and free technical support - for the lifetime of any product purchased from HiFi Headphones we're on hand to help with technical questions and support.  In the unlikely event that you ever need to have a product repaired or replaced during the warranty period our fanatical support team will make sure you are back up and running fast.

Massive selection of headphones, earphones and portable audio products - our warehouse is literally packed with thousands of quality headphones and portable audio products from the best manufacturers.  You can be confident we have exactly what your looking for when you shop with HiFi Headphones.

Authorised dealer for the best brands - when you purchase from HiFi Headphones you can be sure you are buying a genuine product designed for use in the UK.  Many unscrupulous online retailers are offering fake and grey import headphones for sale with no guarantee in the event of problems.  Buy your headphones from HiFi Headphones and you can be sure you're purchasing a UK product that is direct from the manufacturer.

Safe, secure online shopping - we have worked hard to create one of the safest online shopping environments in the industry. We not only protect your personal information while processing your order, but also security check every order to make sure the order is being made by the card owner.

Our Story

The search for personal audio excellence began back in the late 1990's when Shaun (the HiFi Headphones head honcho) spent his time travelling the globe installing medical imaging software for hospital radiology departments. The job was challenging and interesting, but it meant spending a lot of time waiting in airports, sitting on trains and killing time on flights. Being a lover of live music Shaun naturally ensured he always had music with him. It was at this time that portable MP3 music players just started becoming widely available and the quality of headphones was extremely poor. This is where the search began...

Since those early years the HiFi Headphones site has grown to become the web's first place to look for high fidelity headphones and earphones.

We now stock a huge range of headphones and headphone related products and pride ourselves on having a comprehensive working knowledge of headphone technology.

Our Mission

Our aim is to create a safe place where music and sound can be heard uninterrupted by everyday noises of the World around us. With the latest advances in audio technology we aim to provide a private sanctuary that can be enjoyed no matter what is going on around us, giving the freedom to focus on the issues at hand.

Listening to music is a personal experience and it's our belief that good quality headphones provide a way to isolate yourself from the crazy World around you for a few brief minutes. You can be sat on a busy underground train or packed like sardines on a transatlantic flight, but with a good set of headphones your World can be transformed into a safe place of sanctuary. The space this isolation gives us can be used to focus on the things that matter.

Our Service

We want you to be over the moon about your headphone purchase. At HiFi HeadPhones our aim is that you are completely satisfied, so you can be 100% sure you're in safe hands. That's why we offer a 30 day money back satisfaction guarantee on all our products (please see our Returns Policy for full details). If your purchase isn't exactly what you wanted please get in touch and we'll help you find the right headphones for you.

At HiFi Headphones we don't recommend any one manufacturer, because we believe that everyone is an individual. What works for one person may not be right for another. So many different factors go into the decision over what headphones are right for a particular application. For instance it may be that you want to listen without wires or perhaps you need to block out background noise, the requirements are quite different. We pride ourselves on having a deep technical understanding of the technology, so we can give you sound advice for your headphone purchase.

What Our Customers Say

We actively encourage our customers to contact us to let us know how what we are doing well and where we can improve.  Below is a selection of customer feedback.

If you are looking for headphones then look no further than this company.

You will be spoilt for choice, but more importantly the customer service is first class. The team are knowledgeable, warm and friendly and any problems are dealt with double quick. I would have no hesitation in recommending this company

Sylvia from Preston

I would highly recommend HiFi Headphones; the staff are knowledgeable, the service is exemplary, and the products are very high quality.

It was nice to be able to chat with someone on the end of the phone, who knew what they were talking about; we need more specialist high calibre independent businesses like this in the UK and fewer gargantuan automated online warehouses.

Overall a great company to deal with.

Paul from Bristol

HiFi Headphones is by far the best internet retailer I've experienced.  Selection, service, expertise, delivery, you name it.

I'm really happy with the service I received.  Keep it up!

Björn from Oslo, Norway

This is the 3rd time I have ordered from HiFi Headphones.

Their customer service is second to none. Their efficiency and constant communication confirming each stage of your order is reassuring and proves that they believe in what they do and that they genuinely want to help. Their knowledge and speed of delivery adds to the pleasant experience when buying from them.

I wish all internet shopping was this easy and reliable so close to Christmas!

Do not buy headphones from any other.

Penny from London

Learn More

Why not get involved in our headphone community by:

 Reading our Headphone Blog

 Posting on our Headphone Forum

 Following us on Twitter

To learn more about headphones a great place to start is our headphone buyers guides and top 10 reviews:

Top 10 Best Headphones

Best In-Ear Headphone Reviews

Best Full Size Headphone Reviews

Best Travel Headphones Reviews

Best Sports Headphone Reviews