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Christmas Opening Times

Our 2017/2018 Christmas and New Year schedule is as follows:

In our experience our standard delivery option post (Royal Mail) normally arrives within 1-3 working days.

Due to the increased quantity of mail being processed by the postal services at this time of year we recommend using a Next Day service from 19th December 2017 (Special Delivery or DPD Next Day) for guaranteed delivery before Christmas.

Last UK recommended postal dates for pre Christmas receipt:

* Please note that orders must be received before 14:00 on day of dispatch.

DateOpening HoursShipping
Tuesday 19 Dec9.00am - 5.00pm

Royal Mail's last recommended postal date for standard UK post (Standard RM 48).

Please see important note below about Christmas deliveries.

Wednesday 20 Dec9.00am - 5.00pm

Royal Mail's last recommended postal date for tracked UK post (Tracked RM 48)

Last recommended postal date for deliveries to the Scottish Highlands and Northern Ireland - Next Day Service required (orders must be received before 2:00pm)

Thursday 21 Dec9.00am - 3:00pmLast postal day for Mainland UK Next Day services to be delivered on Friday 22rd December. (orders must be received before 2:00pm)
Friday 22 Dec9.00am - 12.00pmTelephone and email support open. Mainland UK Next Day services to be delivered on Wednesday 27th December. (orders must be received before 10:30am)
Monday 25 Dec and Tuesday 26 DecClosed 
Wednesday 27 Dec to Friday 29 Dec9.00am - 5.00pmNormal services offered.  Next Day services shipped on Friday 29th will be delivered on Tuesday 2nd January.
Monday 1 JanClosed 
Tuesday 2 Jan9.00am-5.00pmNormal service resumes.

IMPORTANT NOTE:

Any orders sent via Royal Mail Standard can only be pursued with the Royal Mail 15 working days after dispatch.  We recommend shipping all orders via Royal Mail Special Delivery or DPD Next Day where delivery is required before Christmas.

International Orders

Recommended postal dates for International Christmas orders:

* Please note that orders must be received before 14:00 on day of dispatch

DateOpening HoursShipping
Saturday 2 Dec9.00am - 5.00pmChristmas delivery to: Africa and Middle East
Wednesday 6 Dec9.00am - 5.00pmChristmas delivery to: Asia, Cyprus, Far East, Eastern Europe (excluding Czech Republic, Poland and Slovakia)
Thursday 7 Dec9.00am - 5.00pmChristmas delivery to: Carribbean, Central and South America
Saturday 9 Dec9.00am - 5.00pmChristmas delivery to: Australia, Greece and New Zealand
Wednesday 13 Dec9.00am - 5.00pmChristmas delivery to: Czech Republic, Germany, Italy and Poland
Thursday 14 Dec9.00am - 5.00pmChristmas delivery to: Canada, Finland, Sweden and USA
Friday 15 Dec9.00am - 5.00pmChristmas delivery to: Austria, Denmark, Iceland, Portugal, Netherlands, Norway, Slovakia, Spain, Switzerland, Belgium, France, Ireland and Luxembourg
Tuesday 2 Jan9.00am - 5.00pmNormal services resume

Returns

For your peace of mind we are extending our returns policy during the Christmas and New Year period.  Any items purchased during December will have the returns policy extended to 30 days after January 1st 2018.  The requirement for items to be 'as new' remains unchanged.  See the conditions of our full returns policy at the following link:

http://www.hifiheadphones.co.uk/returns-and-refunds

 

Happy Christmas!

We would like to thank all our customers for their valued business in 2017 and we look forward to offering you great service in 2018.

 

From all the HiFi Headphones team we wish you a

Happy Christmas and a Prosperous New Year!

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