Christmas Opening Times
Our 2015/2016 Christmas and New Year schedule is as follows:
In our experience our standard delivery option post (Royal Mail) normally arrives within 1-3 working days.
Due to the increased quantity of mail being processed by the postal services at this time of year we recommend using a next day service after 18 December 2015 (Special Delivery or DPD Next Day) for guaranteed delivery before Christmas.
|Friday 18 Dec||9.00am - 5.00pm||
Royal Mail's last recommended postal date for standard UK post. Recommended last post for International Signed For services to Belgium, Denmark, Luxembourg, Netherlands, Norway, Slovakia and Switzerland.
Please see important note below about Christmas deliveries.
|Monday 21 Dec||9.00am - 5.00pm||FREE STANDARD SHIPPING UPGRADE. Royal Mail's last recommended postal date for standard UK post. (orders must be received before 2.00pm)|
|Tuesday 22 Dec||9.00am - 5.00pm||DPD Next day and Royal Mail Special Delivery orders guaranteed delivered before 24th December. Last DPD courier service guaranteed delivery to Scottish Highlands postcodes pre Christmas. (orders must be received before 2.00pm)|
|Wednesday 23 Dec||9.00am - 5:00pm||Last postal day for DPD Next day and Royal Mail Special delivery orders to be placed for delivery on Thursday 24th December. (orders must be received before 2.00pm)|
|Thursday 24 Dec||9.00am - 12.00pm||Telephone and email support open. DPD Next day and Royal Mail Special delivery orders placed will be received on Tuesday 29th December. (orders must be received before 10.00am)|
|Friday 25 Dec to Monday 28 Dec||Closed|
|Tuesday 29 Dec||9.00am - 5.00pm||Normal services offered.|
|Wednesday 30 Dec||9.00am - 5.00pm||Normal services offered.|
|Thursday 31 Dec||9.00am - 12.00pm||Telephone and email support open. DPD Next day and Royal Mail Special delivery orders placed will be received on Monday 4th January (orders must be received before 10.00am)|
|Friday 1 Jan||Closed|
|Monday 4 Jan||9.00am-5.00pm||Normal service resumes.|
Any orders sent via Royal Mail Standard can only be pursued with the Royal Mail 15 working days after dispatch. We recommend shipping all orders via Royal Mail Special Delivery or DPD Next Day where delivery is required before Christmas.
For your peace of mind we are extending our returns policy during the Christmas and New Year period. Any items purchased during December will have the returns policy extended to 30 days after January 1st 2014. The requirement for items to be 'as new' remains unchanged. See the conditions of our full returns policy at the following link:
We would like to thank all our customers for their valued business in 2015 and we look forward to offering you great service in 2016.
From all the HiFi Headphones team we wish you a
Happy Christmas and a Prosperous New Year!