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Christmas Opening Times

Our 2018/2019 Christmas and New Year schedule is as follows:

In our experience our standard delivery option post (Royal Mail) normally arrives within 1-5 working days.

Due to the increased quantity of mail being processed by the postal services at this time of year we recommend using a Next Day service from Wednesday 19th December 2018 (Royal Mail Special Delivery or DPD Next Day) for guaranteed delivery before Christmas.

Any orders sent via Royal Mail Standard that have delivery issues can only be pursued with the Royal Mail 15 working days after dispatch.  We recommend shipping all orders via Royal Mail Special Delivery or DPD Next Day where delivery is required before Christmas.

Last UK postal service recommended postal dates for pre Christmas receipt are listed below:

* Please note that orders must be received before 14:00 GMT on day of dispatch.

DateCustomer Service Availability

Business Opening

Hours

Postal RegionShipping Notifications
Tuesday 18th DecemberNormal Schedule9.00am - 5.00pm

UK Mainland

Royal Mail's last recommended postal date for standard UK post (Standard RM 48).

Wednesday 19th DecemberNormal Schedule9.00am - 5.00pm

UK Cornwall (TR postcode)

UK Glasgow (G postcode)

Scottish Highlands & Islands

Northern Ireland

Channel Islands

DPD recommended postal date for these areas (Two Day Service)
Thursday 20th DecemberNormal Schedule9.00am - 5.00pm

UK Mainland

Royal Mail's last recommended postal date for tracked UK post (Tracked RM 48)

Friday 21st DecemberNormal Schedule9.00am - 5:00pmUK Mainland

Royal Mail's last recommended postal date for standard UK post (Tracked RM 24)

Royal Mail's last recommended postal date for RM special delivery next day postage (Royal Mail Special Delivery)

DPD last recommended postal date

Monday 24th December

Reduced Schedule

Orders must be received 

before 10:30am for dispatch

9.00am - 12.00pmUK Mainland

Mainland UK Next Day services to be delivered on Thursday 27th December.

Christmas Day & Boxing Day

Happy Christmas from us all!
Thursday 27th December

Normal Schedule

9.00am - 5.00pmUK MainlandStandard delivery schedules
Friday 28th December

Normal Schedule

9.00am - 5.00pmUK MainlandStandard delivery schedules
Monday 31st December

Reduced Schedule

Orders must be received 

before 10:30am for dispatch
9.00am - 12.00pmUK Mainland Mainland UK Next Day services to be delivered on Wednesday 2nd January 2019

Tuesday 1st January 2019

Happy New Year from us all!
Wednesday 2nd January 2019

Normal Schedule

9.00am-5.00pmUK MainlandNormal service resumes.

International Orders

Below are the recommended postal dates for standard shipping International Christmas orders.

Whilst every effort will be made to ensure your delivery arrives in good time for the festive period, we recommend that you order in good time as the below dates are advisory and not a guarantee for pre-Christmas delivery.

* Please note that orders must be received before 14:00 GMT on day of dispatch

DateOpening HoursShipping

Monday 3rd December

9.00am - 5.00pmChristmas delivery to: Rest of the World

Friday 7th December

9.00am - 5.00pmChristmas delivery to: USA & Canada

Thursday 13th December

9.00am - 5.00pm

Christmas delivery to: Europe

Friday 14th December

9.00am - 5.00pmChristmas delivery to: Germany

Below are the recommended postal dates for DHL Express International Christmas orders.

Last shiiping date for delivery on/before 24th December

Countries
Friday 14th December

India, Japan, South Korea, Kuwait, Saudi Arabia

New Zealand

Monday 17th DecemberAustralia, Israel
Tuesday 18th December

Canada, Finland, Hong Kong, Iceland, Norway,

Singapore, United Arab Emirates, USA

Wednesday 19th December

Belgium, Denmark, France, Germany, Italy

Netherlands, Poland, Portugal, Spain (mainland)

Sweden, Switzerland

Returns

For your peace of mind we are extending our returns policy during the Christmas and New Year period.  Any items purchased during December will have the returns policy extended to 30 days after January 1st 2018.  The requirement for items to be 'as new' remains unchanged.  See the conditions of our full returns policy at the following link:

http://www.hifiheadphones.co.uk/returns-and-refunds

 

Happy Christmas!

We would like to thank all our customers for their valued business in 2018 and we look forward to offering you great service in 2019.

 

From all the HiFi Headphones team we wish you a

Happy Christmas and a Prosperous New Year!