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Delivery Information UK

We offer a wide range of delivery options to ensure you get your parcel when expected.  Please proceed to checkout where we offer shipping options depending on weight, value of the items and your location.

Most orders placed before 2pm are shipped from our office the same day (Monday to Friday, except bank holidays), subject to stock availability and credit card security checks - please ensure you provide a valid phone number for us to contact you so that we can confirm your identity for security purposes.

  • We aim to make our postage and packing costs fair and easy to understand.
  • Our shipping charges are based on the costs incurred to us - we do not profit from our delivery charges.
  • All orders are shipped via Royal Mail, DPD or DHL.

If you require shipping to a Worldwide destination or would like a quote for a order that exceed the weights shown below please get in touch via our contact us page and we will be happy to quote you.

IMPORTANT NOTE: We are unable to assist with requests to leave parcels without a signature due to the risk of loss.

 

Standard & Recorded to the UK - From free (depending on order value)

Royal Mail Standard

This delivery service takes between 1 to 15 working days, but normally arrives within 1 to 5 working days.  A total of 15 working days are required by the Royal Mail before items are classed as lost.

The cost of shipping will be automatically calculated at checkout based on the weight of the order.

For your protection a signature may be required on delivery.

The maximum order weight for deliveries using this service is 2kg.

 

Express to the UK - DPD Express - From free (depending on order value)

DPD Express Next Day - with Saturday & Sunday delivery options

This delivery service arrives next working day (except UK offshore and Highlands of Scotland) and includes Saturday and Sunday delivery options.

Most orders placed before 2pm are shipped from our office the same day (Monday to Friday, except bank holidays).  Please be aware that if you place an order after 2pm on Friday it may be Tuesday before you take delivery of the goods.  If further security checks are required it could mean your order shipping is delayed.

For your protection, a signature will be required on delivery.

Deliveries to non-mainland UK (including Isle of Man, Western Isles, etc), Scottish Highlands and Channel Islands are subject to additional charges if this service is chosen.  The cost of shipping will be automatically calculated at checkout based on the delivery address.

Highlands of Scotland postcodes: AB31-AB56, FK17-FK22, G83, IV1-IV39, IV63, IV99, KW1-KW14, PA21-PA33, PA35-PA36, PA38-PA40, PH18-PH26, PH30

Offshore postcodes: BT, JE, GY, IM, TR, HS, ZE, IV40-IV56, KA27-KA28, KW16-KW17, PA20, PA34, PA37, PA80, PA41-PA49, PA60-PA78, PH42-PH44

 

Express to the UK - Royal Mail Special Delivery - From £7.99

Royal Mail Special Delivery - Next Business Day

This delivery service arrives next working day (excluding UK offshore and the Highlands of Scotland). Most orders placed before 2pm are shipped from our office the same day (Mon-Fri). Please be aware that this means that if you place an order after 2pm on Friday it may be Tuesday before you take delivery of the goods.

The cost of shipping will be automatically calculated at checkout based on the weight of the order.  The maximum order weight for deliveries using this service is 2Kg.  

For your protection, a signature will be required on delivery. 

 

Visitors to the UK (shipping to hotels)

If you are visiting the UK and would like your order delivered to your hotel please check the following:

  • Call the hotel you are visiting and verify that they accept deliveries for hotel guests.
  • Check that the booking at your hotel is made in your name (rather than in the name of a company or another visitor). 

Important Note: If for any reason the hotel refuses the delivery and the item is sent back to us we reserve the right to charge for the cost of delivery and return to our warehouse (i.e. double the cost of shipping).