PL30 soundMagic help - HiFi Headphones Forum - online headphone & earphone community forums

keaty84 · 06-20-2010, 09:15 AM

hi could someone please help, i brought some PL30 off ebay, when they arrived some things were missing, cable winder. when i went to adjust the bass only one side would move. could these be fake, i payed £21 for them.

ShaunG · 06-21-2010, 07:05 AM

Hmmmm... eBay, Amazon and Playtrade have become hotspots for selling fake products. The fact the bass knob is stuck does not bode well, although this could of course just be a manufacturing fault. One way or another you should contact the reseller under warranty.

It's highly likely traders on eBay and the like are running their business from a spare room and aftersales service is likely to be variable. We'd always recommend buying from an authorised reseller.

Saiyajin · 06-23-2010, 05:49 PM

There is no fakes reported on head-fi.org, neither I have seen one anyway, so don't think they exist.
I do know SoundMAGIC have changed their pakages and incl. accessories since they came out. Might explain why no cable winder was with your pair.
Blocked bass port - it's not first time I hear of it, must be a manufacturing fault in this case. For that reason I would also suggest you contact the reseller.

06-20-2010, 09:15 AM	#1 (permalink)
keaty84 Headphone Newbie Join Date: Jun 2010 Posts: 1 Thanks: 0 Thanked 0 Times in 0 Posts	PL30 soundMagic help hi could someone please help, i brought some PL30 off ebay, when they arrived some things were missing, cable winder. when i went to adjust the bass only one side would move. could these be fake, i payed £21 for them.

06-21-2010, 07:05 AM	#2 (permalink)
ShaunG Super Moderator Join Date: Oct 2008 Posts: 416 Thanks: 2 Thanked 78 Times in 60 Posts	Fake SoundMAGIC PL30 Hmmmm... eBay, Amazon and Playtrade have become hotspots for selling fake products. The fact the bass knob is stuck does not bode well, although this could of course just be a manufacturing fault. One way or another you should contact the reseller under warranty. It's highly likely traders on eBay and the like are running their business from a spare room and aftersales service is likely to be variable. We'd always recommend buying from an authorised reseller. __________________ Shaun @ HiFi Headphones HiFi Headphones - the UK Headphone & Earphone Store That's Serious About Headphones Ultimate Ears, Grado, Phonak Audéo, Klipsch, Shure, Audio-Technica, Sennheiser and many other high quality brands - visit our store. Join us on FaceBook

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06-23-2010, 05:49 PM	#3 (permalink)
Saiyajin Headphone Forum Member Join Date: Sep 2008 Location: Denmark Posts: 36 Thanks: 3 Thanked 6 Times in 6 Posts	There is no fakes reported on head-fi.org, neither I have seen one anyway, so don't think they exist. I do know SoundMAGIC have changed their pakages and incl. accessories since they came out. Might explain why no cable winder was with your pair. Blocked bass port - it's not first time I hear of it, must be a manufacturing fault in this case. For that reason I would also suggest you contact the reseller.