International Orders

We deliver to many locations around the World, including Japan, USA, Australia and Europe.  Below are some answers to commonly asked questions.

How much will it cost to ship to ........?

The checkout system on the website will provide you with a quote for delivery, based on weight and the value of your order.

For a shipping quote please add the items you would like to order to your shopping basket, click checkout and enter your delivery address.  The quote for delivery will be displayed in the Shipping Options section.

My country is not listed on the checkout page

If you country is not listed on the checkout page then please contact us for a delivery quote and details on how to make your order.  Extra security steps may be required for some delivery destinations.

Will I pay VAT on my order?

All prices quoted on our website include VAT (Value Added Tax) at 15%. If you choose a delivery destination outside of the EU (e.g. USA, Japan, Australia, etc) you will NOT pay this tax and we will deduct VAT from the price of your order at the final stage of checkout.

Orders delivered to locations within the European Union (EU) will be charged VAT at the standard rate (except Channel Islands, Norway and Switzerland).

Will I be charged customs and import duty?

Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel.

Unfortunately, we have no control over these charges, and cannot tell you what the cost would be, as customs policies and import duties vary widely from country to country.

It might be a good idea to contact your local customs office for current charges before you order, so you are not surprised by charges you were not expecting. 

More Information

If you have any other questions please contact us and we will be happy to help.