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    International Delivery Information

    We offer a wide range of delivery options to ensure you get your parcel when expected.  Please proceed to checkout where we offer shipping options depending on weight, value of the items and your location.

    Most orders placed before 2pm are shipped from our office the same day (Monday to Friday, except bank holidays), subject to stock availability and credit card security checks - please ensure you provide a valid phone number for us to contact you so that we can confirm your identity for security purposes.

    • We aim to make our postage and packing costs fair and easy to understand.
    • Our shipping charges are based on the costs incurred to us - we do not profit from our delivery charges.
    • All orders are shipped via Royal Mail, DPD or DHL.

    If you require shipping to a Worldwide destination or would like a quote for a order that exceed the weights shown below please get in touch via our Contact Us page and we will be happy to quote you.

    IMPORTANT NOTE: We are unable to assist with requests to leave parcels without a signature due to the risk of loss.

     

    Delivery to Europe - Via Royal Mail, DPD or DHL

    This delivery service normally arrives within 1 to 10 business days (depending on service chosen) and is for customers located in the following countries within Europe:

    • Andora
    • Austria
    • Belgium
    • Cyprus
    • Czech Republic
    • Denmark
    • Finland
    • France
    • Germany
    • Gibralta
    • Greece
    • Hong Kong
    • Hungary
    • Iceland
    • Ireland
    • Italy
    • Liechtenstein
    • Luxembourg
    • Malta
    • Monaco
    • Netherlands
    • Norway
    • Poland
    • Portugal
    • San Marino
    • Slovakia
    • Slovenia
    • Spain
    • Sweden
    • Switzerland
    • Vatican City

    Important Note: For Royal Mail and DHL deliveries a total of 20 business days are required before items are classed as lost.

    For your protection, a signature may be required on delivery.

    Insurance is required and is automatically added to your order on checkout.

     

    Worldwide Delivery - Via Royal Mail or DHL

     This delivery service normally arrives within 1 to 10 business days (depending on service chosen).  Please note that local import procedures into your country may cause delivery delays. We deliver to customers located in the following countries:

    • Australia
    • Canada
    • Hong Kong
    • India
    • Indonesia
    • Israel (Express only!)
    • Japan
    • Kuwait (Express only!)
    • Malaysia
    • New Zealand
    • Philippines
    • Qatar (Express only!)
    • Saudi Arabia (Express only!)
    • Singapore
    • South Africa
    • South Korea
    • United Arab Emirates (UAE) (Express only!)
    • USA

    Important Note: For Royal Mail and DHL deliveries a total of 25 business days are required before items are classed as lost.

    For your protection, a signature will be required on delivery.

    Insurance is required and is automatically added to your order on checkout.

    Important changes to our international shipping service from the 1st January 2021.

    Following the UK's withdrawal from the EU customs union, changes to purchases made by international customers from the following countries will be required to pay local import and VAT duties to their purchased goods:

    • Austria
    • Belgium
    • Cyprus
    • Denmark
    • Finland
    • Greece
    • Hungary
    • Ireland
    • Luxembourg
    • Malta
    • Portugal
    • Slovakia
    • Slovenia

    For your convenience international customers from the following countries will have been charged your local VAT charges within the cost of your shipment, therefore, will only be required to pay your country's relevant import duty:

    • Czech Republic
    • France
    • Germany
    • Italy
    • Netherlands
    • Poland
    • Spain
    • Sweden

    Your shipment will contain your purchase invoice that will confirm your local VAT rate has been charged on your purchase.

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