We offer a wide range of delivery options to suit your purchasing needs. Our comprehensive range of options are presented to you at the checkout, in an easy to understand way.
Subject to stock availability and security checks, orders placed before 14:00 will be dispatched the same day (Monday to Friday, except bank holidays). All standard delivery options, Royal Mail and DHL operate as a Monday to Friday delivery service.
Therefore, if you place your order after 14:00 on a Thursday, if you require delivery the same week as ordering, you MUST select a Saturday service option. These will be indicated in the available checkout shipping options and clearly identified.
Please ensure you provide a valid phone number for us to contact you should verification of your identity be required.
We understand that shipping costs are part of doing business, however, we know you want to make sure you are getting good value, so:
If you require a quote for an order that exceeds 30kg total weight, please get in touch via our Contact Us page and we will be happy to quote you.
Providing a fully tracked service within the UK, with online tracking and customer and delivery notifications, this is the new normal in standard services. With the following Monday to Friday delivery schedules, Royal Mail Tracked 24 aims to deliver the next working day, although this can be 2 days and Royal Mail Tracked 48 aims to delivery between 2 and 3 working days. With 81% of online shoppers considering it essential to track their order, we are happy to offer this as a free shipping option, subject to your order value.
With a maximum weight limit of 20kg, even the bulkiest of purchases can be accommodated and with daily collections we can quickly and efficiently get your order dispatched the same day, as long as they are received by 14:00 that day, subject to our terms and conditions.
For those express needs we offer Royal Mail Special Delivery that is guaranteed delivery by 13:00 the next working day, with the benefits of a Saturday delivery as standard (excluding UK offshore and the Highlands of Scotland).
With a maximum weight limit of 20kg, even the bulkiest of purchases can be accommodated and with daily collections we can quickly and efficiently get your order dispatched the same day, as long as they are received by 14:00 that day, subject to our terms and conditions.
Providing a fully tracked Monday to Friday next working day or 12:00 time definite door-to-door service within the UK mainland, this premium trusted service provides you, the customer, great piece of mind. With shipment tracking provided by text, phone and online, one-hour time slot delivery notifications sent on the morning of the delivery, “You’re next” text messages when you are the next stop on the driver’s route and live tracking updates you can be confident your purchase will arrive as you expect.
With a maximum weight limit of 30kg, even the bulkiest of purchases can be accommodated and with daily collections we can quickly and efficiently get your order dispatched the same day, as long as they are received by 14:00 that day, subject to our terms and conditions.
Whilst still providing a fully tracked Monday to Friday door-to-door service, delivery times are extended depending on your location. This premium trusted service still provides you, the customer great piece of mind, coming with shipment tracking provided by text, phone and online, one-hour time slot delivery notifications sent on the morning of the delivery, “You’re next” text messages when you are the next stop on the driver’s route and live tracking updates you can be confident your purchase will arrive as you expect.
Deliveries to these areas are also subject to additional surcharges, these costs will be automatically calculated at checkout based on the delivery address.
With a maximum weight limit of 30kg, even the bulkiest of purchases can be accommodated and with daily collections we can quickly and efficiently get your order dispatched the same day, as long as they are received by 14:00 that day, subject to our terms and conditions.
Indicated below are the different delivery times, by postcode location, that are classed as standard delivery times for these services:
24 hours delivery area – remote area surcharge
|
AB |
DD |
IV |
KA |
KY |
ML |
PA |
PH |
PO30 |
TR |
48 hours delivery area – remote area surcharge
|
IM |
KW |
Northern Ireland |
72 hours delivery area – remote area surcharge
|
HS |
ZE |
Visiting the UK and would like your order delivered to your hotel, we can accommodate this, but please check the following:
Important Note: If for any reason the hotel refuses the delivery and the item is sent back to us we reserve the right to charge for the additional shipment charges that will be incurred, any such charges will be deducted from applicable refunds to the customer
Shipping Update: As of Jan 6, 2026, we ship to UK addresses only. International shipping is no longer available.
In the event of issues with your shipment, we will require certain information from you. The below guide, whilst not extensive, will give you guidance on what we will require to assist you.
Please note: If the contents of the shipment are in good condition despite the exterior packaging damages, this is considered as transit damage and is deemed as accepted in the online purchase process.
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